Delivery & Returns

Check the selected offer

Delivery charges, arrival estimates and available destinations are shown with the offer you choose. Check them again before checkout, especially when comparing different sellers or variants.

Track an existing order

Open the order details in the account used for the purchase. Use the tracking and delivery-help options shown there. Keep the packaging until you have checked the kit’s contents.

Returns and damaged items

The seller’s current return terms and the options attached to your order apply. Check the stated return window before starting a return. If the kit arrives damaged or incomplete, keep photographs and use the order’s support options promptly.

See order help for the details to have ready, or assembly help for checking parts against the booklet.